24-Hour Crisis Helpline
Need help? Call 314.531.2003
Our Crisis Helpline is a safe way to break the barriers of silence and isolation often experienced after a trauma. Calls are answered 24 hours a day, 7 days a week, by Safe Connections staff and trained volunteers ready to help. These advocates provide emotional support and help callers assess their immediate safety needs. Additionally, Crisis Helpline staff provide callers with referrals for therapy, medical care, legal aid, shelter and other needed services.
Safe Connections arranges over-the-phone interpreters to translate more than 140 languages for Helpline callers. Also, for callers who are Deaf or hard of hearing, RELAY services are available 24/7 by dialing 711.
To reach our Crisis Helpline staff, please call 314.531.2003.
If you are interested in receiving Individual Therapy or Support Services, the first step is to call our intake line at 314.646.7500 ext.118. In response to COVID- 19, Safe Connections is using telehealth to assess for treatment needs. The Support Services Therapist will review Safe Connections services and address some basic questions, such as finding out if you are safe and if updates to telehealth services are a good fit for your current needs. If Safe Connections appears to be a good fit, you will be able to schedule an assessment appointment.
If you are interested in receiving Individual Therapy or Support Services, the first step is to call our intake line at 314.646.7500 ext.118. There you will get information about Safe Connections services, we can get safe contact information from you, and we can determine if Safe Connections is the best provider for your needs. If Safe Connections appears to be a good fit, you will be able to schedule an assessment appointment.
After an Assessment is scheduled, you’ll be given a portal link to access some intake forms. An assessment therapist can help you create an account on our client portal when you call for services. Forms can be completed on our online client portal, or we can email you copies as well. We prefer you complete the forms at least 24 hours before the assessment appointment. If you need help with the forms, just let us know and we will assist you in your appointment. We offer Assessments both in person and through telehealth.
If more immediate help is required, please call our 24-hour Crisis Helpline* at 314-531-2003.
*The 24-hour Crisis Helpline is able to respond to callers for whom English is not a primary language. Safe Connections contracts with AAA Translation services, which provides the translation of Crisis Helpline calls in more than 150 languages for our callers, twenty-four hours a day. Crisis Helpline staff are also trained to take Deaf Relay calls to support callers who are Deaf or hard-of-hearing.