24-Hour Crisis Helpline
Need help? Call 314.531.2003
Our Crisis Helpline is a safe way to break the barriers of silence and isolation often experienced after a trauma. Calls are answered 24 hours a day, 7 days a week, by Safe Connections staff and trained volunteers ready to help. These advocates provide emotional support and help callers assess their immediate safety needs. Additionally, Crisis Helpline staff provide callers with referrals for therapy, medical care, legal aid, shelter and other needed services.
Safe Connections arranges over-the-phone interpreters to translate more than 140 languages for Helpline callers. Also, for callers who are Deaf or hard of hearing, RELAY services are available 24/7 by dialing 711.
To reach our Crisis Helpline staff, please call 314.531.2003.
If you are interested in receiving Individual Therapy or Support Services, the first step is to call our intake line at 314.646.7500 ext.118. In response to COVID- 19, Safe Connections is using telehealth to assess for treatment needs. The Support Services Therapist will review Safe Connections services and address some basic questions, such as finding out if you are safe and if updates to telehealth services are a good fit for your current needs. If Safe Connections appears to be a good fit, you will be able to schedule an assessment appointment.
The following forms are required to be completed prior to completing an assessment: Adult Intake Data Form or Adolescent Intake Data Form, Informed Consent for Services, Adolescent Consent for Therapy, and Authorization and Consent for Telehealth. Forms must be completed at least 24 hours before the assessment appointment. An intake cannot be completed prior to receipt of all paperwork being received. Forms can be completed on our online client portal. An assessment therapist can help you create an account on our client portal when you call for services.
If more immediate help is required, please call our 24-hour Crisis Helpline* at 314-531-2003.
*The 24-hour Crisis Helpline is able to respond to callers for whom English is not a primary language. Safe Connections contracts with AAA Translation services, which provides the translation of Crisis Helpline calls in more than 150 languages for our callers, twenty-four hours a day. Crisis Helpline staff are also trained to take Deaf Relay calls to support callers who are Deaf or hard-of-hearing.